Training courses
Available training detailed below. Should you wish to receive any of the training below, see 'book training' page or contact us direct.
For learning outcomes, please see further below.
Unmasking Will, Attorney and Position of Trust Fraud
Unmasking Carer Fraud
Unmasking Social Care Funding Fraud
Unmasking the High Street Organised Crime Group and how to investigate (Closure Orders)
Unmasking Financial Abuse
Unmasking Spray Foam Scam
Unmasking the High Street Organised Crime Group and Child Protection
Unmasking Position of Trust Fraud and Understanding Fraud Act 2006
Unmasking Roofing, Drainage, Locksmith Scams and how to investigate
Unmasking Latest Doorstep Crime and Scams
Suitable for:
General Public and
Adult social care professionals, banking sector professionals, care quality commission, corporate fraud professionals, court of protection professionals, enforcement agencies, finance departments, local authority's, office of public guardian, police officers, professional bodies, trading standards professionals.
Part One
Unmasking Will, Attorney and Position of Trust Fraud. 3 hours
Part One and Two
Unmasking Will, Attorney and Position of Trust Fraud and how to investigate. 5 hours
By the end of this training, participants will understand:
- What constitutes Lasting Power of Attorney (LPA) and Last Will and Testament fraud.
- What constitutes Attorney fraud and how it may occur.
- What constitutes Abuse of a Position of Trust, including how individuals may exploit positions of responsibility or influence.
- Financial abuse, including the different forms it can take and how it may be carried out.
- How to protect yourself, family members and loved ones from financial abuse, Last Will and Testament fraud, Attorney fraud and Abuse of a Position of Trust fraud.
- Whether financial abuse is dependent on an individual's mental capacity and the relevance of capacity when identifying and responding to abuse.
- The warning signs and red flags that may indicate financial abuse is taking place.
- The criminal considerations associated with financial abuse, fraud and related offences.
- Misleading sales practices and other deceptive practices used by rogue companies offering Will, Lasting Power of Attorney and Trust services.
- The civil law considerations and potential remedies associated with financial abuse and fraud.
- The statutory duties of Local Authorities to investigate suspected abuse of adults at risk under the Care Act 2014.
- Whether, and under what circumstances, it is appropriate or lawful to accept gifts from individuals who may be vulnerable or receiving care and support.
- How unidentified or unaddressed financial abuse can result in additional costs to Local Authorities, including increased social care expenditure.
- Real world financial abuse cases investigated by Kuldeep Maan and other professional partners, including the lessons and safeguarding considerations arising from those cases.
- Part 2 - To learn how to investigate financial abuse cases.
Suitable for:
General Public and
Adult social care professionals, banking sector professionals, care quality commission, corporate fraud professionals, court of protection professionals, enforcement agencies, finance departments, local authority's, office of public guardian, police officers, professional bodies, trading standards professionals.
Part One
Unmasking Carer Fraud. 2 1/2 hours
Part One and Two
Unmasking Carer Fraud and how to investigate. 5 hours
By the end of this training, participants will be able to:
- Define carer fraud and explain the different ways in which it can be perpetrated.
- Define financial abuse and identify the different forms it can take.
- Understand how individuals can protect themselves, family members and loved ones from carer fraud and financial abuse.
- Understand the relationship between financial abuse and mental capacity, including whether financial abuse is dependent on an individual lacking capacity.
- Identify red flags and indicators that may suggest financial abuse is taking place.
- Recognise individuals who may be at increased risk of financial abuse and understand the factors that can increase vulnerability.
- Understand the criminal considerations associated with financial abuse, including potential offences and evidential considerations.
- Understand the legal distinctions between paid and unpaid carers and how these differences may affect safeguarding and criminal investigations.
- Understand the statutory responsibilities of Local Authorities to respond to and investigate concerns relating to abuse of adults at risk under the Care Act 2014.
- Understand the legal and safeguarding considerations surrounding the acceptance of gifts by carers or individuals in positions of trust.
- Understand how unidentified or unresolved financial abuse can result in additional financial costs to Local Authorities, including increased social care and care-related expenditure.
- Examine real world financial abuse cases investigated by Kuldeep Maan and partner agencies, identifying key indicators, investigative approaches, evidence obtained and outcomes.
- Part 2 - To learn how to investigate carer fraud cases.
Suitable for:
Enforcement agencies, police officers, professional bodies, trading standards professionals.
Unmasking Position of Trust Fraud and Understand Fraud Act 2006. 3 hours
By the end of this training, participants will have understand:
- The background, purpose and scope of the Fraud Act 2006 and its relevance to fraud investigations.
- Sections 1–2: Fraud by False Representation, including the key legal elements required to establish an offence.
- Section 3: Fraud by Failing to Disclose Information, including the circumstances in which a legal duty to disclose information may arise.
- Section 4: Fraud by Abuse of Position, including:
- Identifying individuals who may be considered to be in a position of trust.
- Understanding how a position of trust may be abused for personal or financial gain.
- Identifying the evidential and legal elements required to investigate and prosecute abuse of position cases.
- Recognising typical scenarios and patterns associated with abuse of position.
- Understanding the challenges and complexities involved in investigating and prosecuting abuse of position cases.
- Reviewing national statistics and trends relating to abuse of position and related fraud.
- Understanding the relationship between financial abuse, mental capacity and vulnerability in abuse of position investigations.
- Understanding how a memory expert may support investigations, particularly where witness or victim memory is an important evidential consideration.
- Sections 6–7: Possession, Making and Supplying Articles for Use in Fraud, including the circumstances in which articles may be considered to have been intended for use in fraud.
- Section 9: Fraudulent Trading, including the relevant legal and investigative considerations.
- Section 11: Obtaining Services Dishonestly, including the circumstances in which this offence may apply.
- Other relevant legislation and legal provisions that may assist investigators when investigating abuse of position and financial fraud cases.
- Real world abuse of position cases investigated by Kuldeep Maan and professional partners, including cases that have resulted in criminal prosecution, with consideration of the investigative approaches, evidential challenges and lessons arising from those cases.
Suitable for:
General Public and
Banking sector professionals, enforcement agencies, police officers, professional bodies, trading standards professionals.
Unmasking Roofing, Drainage, Locksmith Scams and How to
investigate 3 hours
By the end of this training, participants will be able to:
- Identify and understand the common characteristics of roofing scams.
- Identify and understand the common characteristics of drainage scams.
- Identify and understand the common characteristics of locksmith scams.
- Recognise how rogue traders target and exploit consumers.
- Understand how rogue traders use misleading reference pricing to deceive and mislead consumers.
- Understand the national prevalence and statistics associated with these types of scams.
- Understand how to investigate rogue trader scams, including:
- Understanding how to engage and utilise a Chartered Building Surveyor to support investigations.
- Understanding how to gather, assess and utilise intelligence to support investigations.
- Understanding how to engage and utilise a Financial Investigator to support investigations.
- Examine real world case studies investigated by Kuldeep Maan and professional partners, including cases that have resulted in successful prosecutions, and identify the investigative approaches and evidence that contributed to their outcomes.
Suitable for:
General Public and
Adult social care professionals, banking sector professionals, care quality commission, corporate fraud professionals, court of protection professionals, enforcement agencies, finance departments, local authority's, office of public guardian, police officers, professional bodies, trading standards professionals.
Part One
Unmasking Social Care Funding Fraud. 3 hours
Part One and Two
Unmasking Social Care Funding Fraud and how to investigate. 5 hours
By the end of this training, participants will be able to:
- Identify and understand the different types of social care fraud that can be perpetrated against Local Authorities and other bodies.
- Recognise the tactics and methods used by fraudsters to obtain or retain social care services or funding fraudulently.
- Identify preventative and detection measures that Local Authorities can implement to identify suspected fraud and reduce the risk of fraudulent activity.
- Understand the scale and prevalence of social care fraud, including its potential financial and safeguarding impact.
- Define financial abuse and understand how it can be linked to social care fraud.
- Identify indicators that a claimant may be experiencing financial abuse by a family member, friend, carer or another person.
- Understand the statutory responsibilities of Local Authorities in relation to safeguarding and investigating concerns involving adults at risk.
- Identify vulnerability indicators and red flags associated with social care fraud.
- Understand the concept of a position of trust and how this can be relevant to social care fraud and financial abuse.
- Understand the adult safeguarding process, including the importance of making appropriate and timely referrals.
- Understand which agencies and professional teams may have responsibility for investigating different aspects of social care fraud and how partnership working can support investigations.
- Understand the relationship between financial abuse and mental capacity, including whether financial abuse is dependent upon an individual's capacity.
- Understand how undetected or unresolved social care fraud can result in additional financial costs to Local Authorities, including increased expenditure on care and support services.
- Examine real world social care fraud cases investigated by Kuldeep Maan, including cases that have resulted in prosecution, and identify the investigative approaches, evidence and partnership working involved.
- Part 2 - To learn how to investigate social care funding fraud cases.
Suitable for:
General Public and
Banking sector professionals, enforcement agencies, local authority's, police officers, professional bodies, trading standards professionals.
Unmasking Spray Foam Scam and how to investigate. 2 1/2 hours
By the end of this training, participants will be able to:
- Understand the nature and characteristics of spray foam installation scams and the ways in which consumers may be targeted.
- Understand the purpose, benefits and limitations of spray foam insulation, including when its installation may be appropriate.
- Identify the technical, financial and consumer protection concerns associated with the installation of spray foam products.
- Recognise misleading and potentially unfair sales practices used by some spray foam traders and identify indicators of non-compliant trading.
- Understand the nature of spray foam removal scams, including how consumers may be targeted following an initial installation.
- Identify other scams and associated fraudulent practices that may be perpetrated by unscrupulous spray foam traders.
- Understand the criminal and regulatory considerations relevant to spray foam related investigations, including potential offences and evidential requirements.
- Understand the compliance requirements and good practice advice that can be provided to legitimate spray foam traders to help them operate lawfully and protect consumers.
- Understand how to plan and conduct effective investigations into suspected spray foam scams, including the gathering and assessment of relevant evidence.
- Understanding how to engage and utilise a Chartered Building Surveyor to support investigations.
- Examine real world case studies involving spray foam scams, identifying key indicators, investigative approaches, evidence obtained and outcomes.
Suitable for:
Enforcement agencies, local authority's, police officers, professional bodies, trading standards professionals.
Unmasking the High Street Organised Crime Group and how to investigate. 3 hours
By the end of this training, participants will be able to:
- Understand the legal and practical use of landlord eviction processes and Closure Orders to address premises being used as illegal pop-up shops.
- Utilise a practical investigative and enforcement toolkit, including example warning letters, Closure Order documentation and other supporting resources.
- Identify the types of High Street businesses and commercial premises that may be exploited or used by Organised Crime Groups (OCGs).
- Define what constitutes a pop-up shop and recognise indicators that a premises may be being operated or controlled by an OCG.
- Identify the types of illegal and illicit goods that may be sold through these premises.
- Recognise common methods used to conceal or store illicit goods within or around commercial premises.
- Identify other forms of serious and organised criminality that may be associated with the operation of these premises.
- Understand the impact of OCG operated premises on local communities, including the potential social, economic and environmental consequences.
- Identify who may be involved in operating, controlling or facilitating these premises and understand the roles they may play.
- Understand how to develop and conduct effective investigations into premises suspected of being linked to organised criminality.
- Understand the evidential and legal considerations involved in prosecuting OCGs operating or facilitating these premises.
- Identify the key challenges and barriers that can arise when investigating and disrupting OCG operated premises.
- Examine real world case studies involving investigations undertaken by Kuldeep Maan, exploring the tactics, partnership approaches, enforcement measures and outcomes used to tackle OCGs operating these premises.
Suitable for:
General Public and
Adult social care professionals, banking sector professionals, corporate fraud professionals, enforcement agencies, local authority's, office of public guardian, police officers, professional bodies, trading standards professionals.
Unmasking Financial Abuse. 2 1/2 hours
By the end of this training, participants will be able to:
- Define financial abuse and understand the different forms it can take.
- Identify the different types of financial abuse, including doorstep crime, scams, fraud and other forms of financial exploitation.
- Understand who may perpetrate financial abuse, including family members, friends, carers, professionals, strangers and individuals in positions of trust.
- Identify effective prevention and safeguarding measures to reduce the risk of financial abuse.
- Understand the statutory responsibilities of Local Authorities in relation to safeguarding and investigating concerns involving adults at risk.
- Recognise the individuals and circumstances that may place someone at increased risk of financial abuse.
- Identify vulnerability indicators and red flags that may indicate an individual is at risk of financial abuse.
- Understand the methods and tactics used to target and exploit victims of financial abuse.
- Identify common types of fraud and scams used to financially exploit individuals.
- Understand how common frauds and scams are perpetrated, including the techniques used by offenders to deceive and manipulate victims.
- Understand the rights and protections available to consumers in relation to financial abuse, fraud, scams and unfair trading.
- Understand the concept of a position of trust and its relevance to financial abuse and safeguarding.
- Understand the adult safeguarding process, including the importance of making appropriate and timely referrals.
- Identify the agencies and organisations that may hold relevant information or provide support when investigating financial abuse, and understand how effective partnership working can support investigations.
- Understand which agencies and professional teams may investigate different forms of financial abuse and how responsibilities may overlap.
- Understand the relationship between financial abuse and mental capacity, including whether financial abuse is dependent upon an individual's capacity.
- Understand how unidentified or unresolved financial abuse can result in additional financial costs to Local Authorities, including increased expenditure on care and support services.
- Examine real world financial abuse cases investigated by Kuldeep Maan, including cases that have resulted in prosecution, and identify the key indicators, investigative approaches, evidence and partnership working involved.
Suitable for:
General Public and
Adult social care professionals, child safeguarding professionals, elected members, enforcement agencies, fostering agencies, foster parents, local authority's, members of parliament, police officers, professional bodies, trading standards professionals.
Unmasking the High Street Organised Crime Group and Child Protection. 2 hours
By the end of this training, participants will understand:
- What types of businesses on the High Street may be used by Organised Crime Groups (OCGs).
- What is meant by a “pop-up” shop and how retail premises may be used by OCGs.
- The types of illegal and illicit goods that may be sold through these premises.
- The methods and locations used to conceal and store illicit goods within or associated with these premises.
- The wider criminal activity that may be linked to OCG-operated retail premises, including other serious and organised crime.
- The impact of these premises on local communities, including their potential effects on community safety, businesses and vulnerable residents.
- Who may be involved in the operation and management of these premises, including the roles of individuals within an OCG.
- The risks and threats posed to children and young people, including exposure to criminal activity, exploitation and other safeguarding concerns.
- The steps that professionals, communities and partner agencies can take to identify and safeguard children who may be at risk.
- How multi-agency partners can work collaboratively to identify risks, share information, disrupt criminal activity and strengthen safeguarding arrangements for children and young people.
Suitable for:
General Public and
Adult social care professionals, banking sector professionals, enforcement agencies, local authority's, police officers, professional bodies, trading standards professionals.
Unmasking Latest Doorstep Crime and Scams. 2 hours
By the end of this training, participants will be able to:
- Define doorstep crime and distinguish between legitimate doorstep trading, rogue trading, fraud and other forms of doorstep related criminality.
- Identify the latest doorstep crime and scam trends affecting consumers across the UK, including emerging methods used by offenders.
- Recognise how rogue traders and fraudsters identify, target and exploit consumers, including those who may be particularly vulnerable.
- Identify common doorstep scams, including roofing, roofing repairs, drainage, gardening, tree work, building work, driveway repairs, insulation, home security and other home improvement scams.
- Recognise bogus callers and distraction burglary tactics, including individuals posing as tradespeople, officials, utility workers or representatives of legitimate organisations.
- Understand the psychological tactics used by offenders, including pressure selling, fear, urgency, deception, intimidation and misleading claims.
- Identify misleading pricing practices, including inflated reference prices, false discounts, unnecessary work and exaggerated claims about the condition of a property.
- Understand how doorstep crime can overlap with fraud, consumer protection offences, financial abuse, safeguarding concerns and organised criminality.
- Identify the red flags and warning signs that may indicate that a doorstep transaction is potentially fraudulent or exploitative.
- Identify practical steps consumers can take to reduce their risk.
- Understand consumer rights and protections relevant to doorstep sales and home improvement work.
- Understand how emerging technology is changing the scam landscape, including the use of AI and other technologies to facilitate fraud and deceive consumers.
- Examine real world financial abuse cases investigated by Kuldeep Maan, including cases that have resulted in prosecution, and identify the key indicators, investigative approaches, evidence and partnership working involved.